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Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 7:38 am
by juergen_mueller
Hi

I so far successfully Integrated Dayback 9.52 into my solution: I get no error messages and events in calendar view are linked to the events in my event table. SampleContacts is a copy of my contact table and all fields are mapped correctly, I think.

However, when trying to add or search a contact via the popover in calendar view, no contacts are found, but I don't get an error message.

I checked and re-checked everything but cannot find a solution.

Thanks for any hints

Juergen

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 8:41 am
by jeffalmquist
Hi Juergen. Make sure you've copy/pasted the DBK_WebViewerSource and DBK_WebViewerData fields (with the field references therein correctly mapped) from the SampleContacts and SampleProjects tables in the stock DayBack file into the corresponding tables in your own file. More guidance here:
http://www.seedcode.com/pmwiki/index.ph ... ntegration

If you make any changes there, rerun the "Upon Opening" script.

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 9:09 am
by juergen_mueller
Hi, Jeff

Yes, that's it... sometimes...

However, I cannot replace the event's existing contact with another one, true? I do have to delete the event and schedule a new one for the other contact for the same time slot?

Thanks again

Juergen

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 10:14 am
by jeffalmquist
You can replace the chosen contact with another one. Just click on the event to open the popover, click on the selected name to get the search tool, enter your criteria and choose another name from the list.

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 10:35 am
by juergen_mueller
It's true that the data changes in the events and contacts table but the (contact) name in the calendar popover still remains the old one...

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 10:50 am
by jeffalmquist
It sounds like there might be a problem with your DayBack setup. I'm happy to help you troubleshoot that. Would you mind sending your file to me at [email protected]? Be sure to include the full-access login info.

Re: Popover: contact search not possible

PostPosted: Tue Jun 30, 2015 11:09 am
by juergen_mueller
Ok, it's on its way, might take a while as my internet is slow from where send it now....

Re: Popover: contact search not possible

PostPosted: Wed Jul 01, 2015 11:21 am
by jeffalmquist
Got your file, thanks. You're using a local text field ("NameFull") as your Contact Name. That's fine, but the problem in your case is that you have the "Do not replace existing value..." check box turned on for that field's auto-enter calculation. Uncheck that and I think you'll see the behavior you're looking for. Alternatively, you could map the name field from the related Contacts table. HTH -Jeff

Re: Popover: contact search not possible

PostPosted: Wed Jul 01, 2015 1:55 pm
by juergen_mueller
Thanks a lot. Solved the issue.