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Dragging Event Loses Data

PostPosted: Fri Jun 24, 2016 8:28 am
by czelinske
I use the Project ID field to tie the Event on the Calendar to a job in our FM system. If we drag the Event from one Technician to another, it loses the data in the Project ID field. Where does this happen so I can make sure the data doesn't get deleted?

Thanks!

Cindy

Re: Dragging Event Loses Data

PostPosted: Fri Jun 24, 2016 11:26 am
by John Sindelar
Hi Cindy,

That's not happening on my copy: I wonder if you have an auto-enter calc on the project ID field?

If the project ID field isn't mapped on your Source No 1 layout in DayBack, then DayBack has no access to edit it. It it IS mapped, can you let me know more about the field--where it's mapped to and what auto-enter there is there... if any?

Thanks!

Re: Dragging Event Loses Data

PostPosted: Mon Jun 27, 2016 6:22 am
by czelinske
John

I should have been more specific. The field that I am having issues with is id_Project. This field is not on the Source No 1 layout and is not mapped to anything.

I did not change this field to a calc but I did change it from a Text field to a Number field.

Any suggestions?

Cindy

Re: Dragging Event Loses Data

PostPosted: Mon Jun 27, 2016 9:47 am
by DanW
Hi Cindy,

Thanks for the additional info. To confirm, your id_Project field is *not* on your Source No layout? This would likely be mapped on the final tab labeled "Gantt". If it is not mapped on any tabs on the layout, then DayBack should not have any access to edit it.

If it is mapped on the layout, but it is *not* mapped to sc_projectID in the DBk_WebViewerSource field in your Event table, then the field would definitely be overwritten by an incorrect or empty value. Let me know if that helps! If not, I'd be happy to take a closer look at a copy of your files; just email us directly at [email protected] and we'll make a plan.

Thanks again,