Page 1 of 1

Contact name saving only first name

PostPosted: Fri Jan 27, 2017 1:14 pm
by Jim2001
I've integrated a separate file as my contact table. It works well except it doesn't display the full name in the event.

In any event I click the contact field and the side bar opens and allows me to search ("smith") just fine. It displays the name ("Smith, Holly") the way I set it up (last name, first name). I choose her entry and the correct name "Smith, Holly" appear in the event under Contact. However when I click the "Save & Close" button and then reopen the event, I see only "Holly". The calendar itself shows the correct full name when on the Week view. How can I fix this?

Re: Contact name saving only first name

PostPosted: Fri Jan 27, 2017 2:13 pm
by John Sindelar
Hi Jim,

It sounds like you may not have the contact's whole name specified in the "DBk_WebViewerSource" field you added to your events table. (That's the field were DayBack *reads* even data from.)

I'd check out that field definition and see if the variable sc_contactName is using your table's full name or just the first name. Here is how we have that line pointing at the full name in our sample data:

sc_contactName = SampleContacts::NameFull ;

Hope that helps,

John

Re: Contact name saving only first name

PostPosted: Fri Jan 27, 2017 2:22 pm
by Jim2001
Yes that solved it. Just missed that one. Much obliged. :D

Re: Contact name saving only first name

PostPosted: Fri Jan 27, 2017 2:24 pm
by John Sindelar
Awesome, Jim! Thanks for letting me know.