Good Afternoon,

I'm having problems with zyncing child tables.

I have everything linked up in GZM and I have setup the Parent/Child in GZH.

I can successfully return all records from the parent table, but nothing for the Child table.

Can anyone offer some advise on the setup that is required? hopefully im missing something fairly simple.

Thanks,
Rick

Hi Rick. It's hard to say what might be wrong with your setup, but I'd be happy to have a look at your files and help you troubleshoot. You can send your files to me at [email protected]

Hi Jeff,

Thanks for the reply, I have sent the files through to support as requested.

Thanks,
Rick

Hi Jeff,

Thanks for your emails last night.

I have checked the tables and can confirm that there is data in the ContactKey and CustomerKey but I am still only receiving Customer Information and no Contact Information.

Please can you advise any further?

Thanks,
Rick

Send me your current files again ([email protected]), with the changes you have made and I'll help you figure out what still needs to be done. -Jeff