SearchResults

Troubleshooting

What if...

I see one of the search layouts instead of the results page?

Open the script "Search" and find the comment "Perform Search in each Context", check the Go To Layout step in each and make sure that none are missing for contexts you're using (contexts 1 and 2 in our integration instructions).

It doesn't seem to be searching one of my tables?

SearchResults won't show any results if it searches a table and finds nothing, so that may be all that is happening here. But if you know that there should be items found in a table and it doesn't look like it is being searched check these two things:
In the script "Search" find the comment "Perform Search in each Context" and check that each of the Go to Layout script steps for each Context point to the Table01, Table02, etc. layouts in your file.
Also check the Table01, Table02, etc. layouts you added to your file to make sure that the text fields there are the fields you want to be searching from that table. For example, if you search for "problem" and you expect to find that in a project's notes field, make sure that "Notes" is one of the text fields on the TableXX layout based on Projects.

I click on a result but the results window changes layouts instead of selecting a layout in my main window?

Check the first setting in the script "Integration Settings" and make sure this is the name of the window in which you wish to be in after you click on a result. This is most likely the name of your file without the ".fp7"

I'm not seeing all the results I should be?

If you're sorting your results be sure to enable the Go To Record / Request / Page FIRST step described here or you may only see the events 'after' the record you're on when you sort.
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